Privacy Policy

Overview

The information you supply to this website will be used by Marlborough and District Housing Association Ltd  and will be treated by Marlborough and District Housing Association Ltd in the strictest confidence in accordance with the Data Protection Act 1998 and will not be passed on to third parties.

Marlborough and District Housing Association Ltd is committed to ensuring that your privacy is protected. Should you be asked to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

This policy may change from time to time and this page will be updated to reflect this. You should check this page from time to time to ensure that you are happy with any changes.

Your information will not be kept for longer than necessary. Marlborough and District Housing Association Ltd are the sole owners of any information we collect via this website.

What we collect

  • We may collect the following information:
  • Name
  • Contact information including email address
  • Demographic information such as address
  • Other relevant information that will help us provide the best possible service

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.

We may use the information to improve our products and services.

To allow us to respond to your questions and queries where you have filled in the contact form on the ‘Contact me’ page. Here we will collect your name, email address, telephone number and your comment. This data will be used by Marlborough and District Housing Association Ltd for contacting you.

Security

Marlborough and District Housing Association Ltd is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Cookies

Cookies are small text files that are placed on your computer by websites that you visit. Cookies help us to identify you when you visit our website, which enables us to correctly load any preferences you may have previously stored, or automatically log you into your account.

Cookies also enable us to analyse your usage of our website, so that we can generate statistic to help us improve your experience. All data collected with the aid of these 'tracking cookies' is completely anonymous.

The below table explains the cookies we use and why.

Cookie

Name

Purpose

User session on this website

PHPSESSID

To identify the current visitor or logged in user and provide them with the right information and access level.

Represents whether or not you agree to cookies

Cookie Compliance

To confirm your consent to store cookies on your computer.

Google Analytics

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We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout

Links to other websites

This website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites which are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Your personal information

Marlborough and District Housing Association Ltd will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.